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gsbNF  Software update

Updating the Camera Software


Open the Upload Camera Software dialog to select special files with a .mpl file extension for updating the camera software.

Uploading an Update File

  • Make sure you reboot the camera before you attempt to upload new software.
  • Make sure that the power supply and the data connection is not disrupted while the upload is in progress.
  • Never close browser windows or switch to other browser windows until the results of the upload are displayed.
  • If the update fails, do not reboot the camera, but restart the upload process.

To update the camera software do the following:

  1. Download the update file from the MOBOTIX support page to your computer: www.mobotix.com/mx_english/mx_support.htm.
  2. Open the Reboot the Camera dialog, restart the camera and re-open this help page.
  3. Open the Upload Camera Software dialog.
  4. Read the notes in the dialog! Especially if you are using an ISDN connection for the upload, read the notes for ISDN users!
  5. Select the upload file on your computer.
  6. Click on the Start Upload button launch the upload process.

After the software has been updated successfully and after you have rebooted the camera, message windows may alert you of configuration parameters not matching. If this is the case, you should reset the configuration to factory defaults, either in parts or as a whole.

If you would like to keep certain settings, you should choose Everything except the parts checked below and then activate all options that will not be replaced, such as Security, Networking, Audio, ...). This applies to the Audio section in particular, if the camera is being administered using an ISDN connection. You will not be able to reach the camera otherwise!

For additional information on this topic, see the Configuring the Camera online help topic.

Verifying the Software

Open the Verify Camera Software dialog if you would like to check if the camera software matches a specific upload file.

  1. Open the Verify Camera Software dialog.
  2. Note, that a software verification using an ISDN connection may require up to 30 minutes!
  3. Select the upload file on your computer.
  4. Click on the Start Verification button launch the verification process.
Note: Reboot the camera after the verification has finished.

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